Frequently Asked Questions

[FAQ's] [Documents]

eStore Administration

• What is the "Category Tool Tip" in my Category Admin section?
• How do I setup UPS shipping rates for my eStore?
• I can't see the buttons in my administration pages. What do I do?
• How do I get to my administration site?
• How do I issue a product return and credit the customer's bank card? How do I keep a record of that credit and return?
• When I click the 'Browse' button in my Product Maint or Category Maint, nothing happens. Why?
• Where can I find additional help to setup and configure my eStore?
• How do I change the message that appears on my customers' receipts?
• How do I change Orders from Shipped to Received?
• How does the Product Import handle updating Products and Categories?